For Our patient

238-07 First Floor,  Braddock Avenue | Bellerose, NY 11426
Phone: (347) 705-7890 | Fax: (347) 705-7891 | www.CrossCountyMedical.net

New Patient Info

Understanding Your Visit

Your visit can be one or a combination of the following categories

  • Wellness Exam
  • Physical
  • Check Up
  • Medicare Visit
  • Chronic Care Visit
Wellness exam, physical, chronic care visit. If you’re confused about the differences among these terms, you’re not alone. The services performed at each of these visits are distinct. And deductibles and co-pays vary depending on the type of insurance you have.

At Cross County Family Practice, our goal is to help you understand the different types of office visits we offer so you know what to expect. Here are descriptions of each one, as well as the services provided and what insurance may or may not cover. These are general guidelines only. Your insurance company’s coverage might be different, and it’s important to know your benefits prior to scheduling an appointment. We encourage you to familiarize yourself with what your insurance plan offers. Visit your insurance company’s website for details.

 Services Provided

Physical/Check Up

Well Man or Well Woman Exam
  • An exam on a healthy person with no symptoms to look for hidden disease and give advice on healthy behavior. Getting the right preventive services at the right time can help you stay healthy by preventing disease or by detecting a health problem at an early stage when it may be easier to treat.
  • Does Not Include: Medication refills, evaluation of new symptoms, or management of chronic problems.
  • Insurance Coverage: Covered by most insurance. Not covered by Medicare, but may be covered by secondary insurance if Medicare patient has that.
 Follow Up/Chronic Care Visit
  • A visit to review chronic problems, adjusts medications, check laboratory monitoring, or refill prescriptions. For some simple chronic problems (e.g., allergies), this may be once a year. For more significant problems, it may be at least twice a year.

  • Does Not Include: Review of preventive services.
  • Insurance Coverage: Covered by almost all insurance, including Medicare and Medicaid.
“Welcome to Medicare” and Annual Medicare Wellness Visit
  • Specialized planning visit to review which Medicare preventive services you need. Medicare requires that a standard set of questions be asked. They must include: review of functional status, depression screening, list of special medical equipment (if any), and list of other doctors. At the end of the visit, you receive a written summary of the services you require that are covered by Medicare. These might include cancer screening tests, EKG, blood tests, bone density tests, ultrasound, etc.
  • Does Not Include: Medication refills or evaluation of new symptoms.
  • Insurance Coverage: Medicare pays in full. There is no co-pay or deductible.
 New Problem/Symptom Visit
  • An appointment to investigate a new symptom—such as chest pain, weight loss, or depression. Oftentimes, the problem may be quite complex, with multiple symptoms that require diagnostic tests and follow- up visits.
  • Does Not Include: Medication refills for other problems or review of preventive services.
  • Insurance Coverage: Covered by almost all insurance, including Medicare and Medicaid.

 Administrative Physicals

  • Camp physicals, school physicals, work physicals, insurance physicals—this type of visit requires the doctor to fill out a form. Services include whatever is necessary to fill out the form.
  • Does Not Include: Medication refills or evaluation of new problems.
  • Insurance Coverage: Sometimes covered by insurance, but often not. In cases where a form is needed a short time after an appointment (i.e., child had an annual Well Child Exam to update immunizations and three months later needs a form filled out for camp), the doctor may be able to complete the form without another visit. However, there is a fee to fill out the form and that fee is usually not covered by insurance.
How do you decide what to focus on during an exam?

Providers are taught to examine literally thousands of physical signs—from knee reflexes to heart sounds. When conducting an exam, the doctor relies on your personal medical history in combination with any current symptoms or problems. Sometimes, specific symptoms such as a heart murmur or rash will be the actual diagnosis. Your medical history is always the first important consideration.

 How do you decide what tests and services I should have?

Providers are specially trained to evaluate the usefulness of tests and preventive services and help you decide which ones are right for you. We offer advice on immunizations, X- rays, blood tests, and a host of other special procedures. Generally, testing is based on your age, health history,  risk factors and guidelines recommendations.

Patient-Centered Medical Home


The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into "what patients want it to be." Medical homes can lead to higher quality and lower costs, and can improve patients’ and providers’ experience of care. NCQA Patient-Centered Medical Home (PCMH) Recognition is the most widely-used way to transform primary care practices into medical homes. Learn More >>